Privacy Policy

This website is operated by Complete Control (UK) Ltd, a media company registered in England:

Name and Registered Office:
Complete Control (UK) Limited
Studio 8, Church Farm Business Park
Corston
Bath
BA2 9AP
Company No: 03269825

Your Experience

Complete Control is dedicated to making your online experience as interesting and enjoyable as possible. We truly appreciate your presence on our site. We understand that you are our guest and should be treated accordingly at all times. This policy sets out how we collect and use any personal data relating to you when you access and use our site.

Type of Personal Information

During the course of accessing our site and contacting us, you may provide us with a range of personal information, which may include your name, contact details (email address, telephone number, address etc.) and other related information.

We may also collect certain information automatically, including IP address, geographical location, browser type and version and operating system. In many cases, this information will be anonymous but if you provide personal information to us (for example, by contacting us), it may become linked with such information and could be used to identify you.

Use of Personal Information

Any information you submit through our site will be held in the strictest confidence. All data that is entered and submitted by you via our site will have a consent check box, by ticking this you are giving your consent for us to store your details in an appropriate and secure way. You may withdraw your consent to us processing your personal data at any time by contacting us or, if relevant, selecting ‘unsubscribe’ in our communications.

We will typically use your personal data only to provide specific information and responses to your communications to us, or to provide marketing information that you requested or signed up to via our site. We will only use the data where we have a legal basis for doing so.

Storing your Information

We will only hold on to your information for as long as is needed to provide you with our service. If you choose to receive information from us, each message will also include instructions on how to ‘unsubscribe’ from future mailings. If you unsubscribe or otherwise withdraw your consent to our use of the information, except where there is another legal basis for retaining the information, we will cease all processing of your personal data.

We store your personal data within the UK and European Economic Area wherever possible.

We will use appropriate technical and organisational measures to safeguard your personal data in accordance with the applicable laws. However, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that you or we transfer or transmit via the internet.

Sharing your Information

We do not sell any of your personal data to any third party. We may disclose your personal data to associated companies to the extent that there is a legitimate interest in doing so, or you have consented to this. We may also share personal data where we are required to do so by law or any regulatory body, or where we are involved in the sale of our business and your personal data is part of the assets being transferred to the buyer.

Cookies

Cookies are very small files that are sent to your device, which store information about your visit to the Complete Control website. This information is anonymous and is gathered through our servers’ log files. These log files record generic information such as the number of visits our website receives; the types of browsers used and the number of files downloaded — these files NEVER contain personal information. This log file information allows us to create better content aimed at our viewers’ preferences.

If you want to disable cookies on our site you will need to change your website browser settings to reject cookies. Details on how to do this can be found on your browser(s) help pages.

Your Rights

You are responsible for ensuring that the information you provide to us is accurate, complete and up-to-date. You can review and update your information by contacting us.

You have a number of rights in relation to your personal data, including the right to find out how we process your data; request that the data is corrected, erased or restricted; object to our processing of your personal data; withdraw your consent to processing; and obtain a copy of the personal data we hold about you.

You also have the right to complain to the supervisory authority if you feel we are not handling your data correctly. The authority in the UK is the Information Commissioner’s Office (ICO). If you do have a complaint regarding our handling of your data, please contact us in the first instance to allow us to investigate and do our best to resolve the matter.

Trademarks

All trademarks mentioned are registered by their owners or their respective subsidiaries and may be registered in certain parts of the world.

Contact Us

Complete Control knows that your privacy is very important to you. We welcome questions and comments regarding this policy or requests in accordance with your legal rights. Please feel free to contact us on: info@completecontrol.co.uk

Because technologies on the internet change so quickly, Complete Control reserves the right to modify its Privacy Policy from time to time. If you continue to access and use our site and services after changes have come into effect, you will be deemed to have accepted the revised Privacy Policy.